Privacy Policy

Last updated: 7 February 2026

1. Introduction

TOZAMAS Creatives ("we", "us", "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

We are bound by the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) and, where applicable, the Information Privacy Act 2009 (Qld). By using our website and services, you consent to the practices described in this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Name and contact details (email address, phone number, postal address)
• Business name and ABN
• Information provided through our contact form or during consultations
• Payment and billing information for service engagements
• Any other information you voluntarily provide to us

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Pages visited and time spent on our website
• Referring website addresses
• Device and operating system information
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our services
• To respond to your enquiries and communicate with you
• To process transactions and send related information
• To send marketing communications (with your consent)
• To comply with legal obligations under Australian law
• To protect our rights, privacy, safety, or property

4. Disclosure of Your Information

We may disclose your personal information to:

• Service providers who assist us in operating our business (e.g., hosting providers, payment processors)
• Professional advisors such as lawyers, accountants, and auditors
• Government authorities when required by law or to comply with legal processes

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Overseas Disclosure

In accordance with APP 8, we may disclose personal information to overseas recipients (for example, cloud service providers). Before doing so, we take reasonable steps to ensure that the overseas recipient does not breach the APPs in relation to your information. Where our service providers are located overseas, we will inform you of the countries involved upon request.

6. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These measures include:

• Secure (SSL/TLS) encryption on our website
• Restricted access to personal information on a need-to-know basis
• Regular review of our information collection, storage, and processing practices

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Cookies

Our website may use cookies and similar technologies to enhance your browsing experience. You can control cookies through your browser settings. Disabling cookies may affect some functionality of our website.

8. Your Rights

Under the Privacy Act 1988 and the Information Privacy Act 2009 (Qld), you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate, incomplete, or out-of-date information
• Make a complaint about our handling of your personal information
• Opt out of receiving marketing communications at any time

9. Complaints

If you believe we have breached the Australian Privacy Principles or the Information Privacy Act 2009 (Qld), you may lodge a complaint with us. We will respond to your complaint within 30 days.

If you are not satisfied with our response, you may lodge a complaint with the:

• Office of the Australian Information Commissioner (OAIC) — www.oaic.gov.au
• Office of the Information Commissioner Queensland (OIC) — www.oic.qld.gov.au

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

TOZAMAS Creatives
Queensland, Australia
Email: Contact Us